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Emergency Information


Coronavirus (Covid-19)

Sources of information

Official UK Government information Official UK National Health Service (NHS) information Official Wandsworth Council information with its community volunteering
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Keep safe

(Updated from 4 July 2020) Please follow updated Government instructions to limit social contact, keep 2  apart if possible, 1 metre apart with other precautions (like masks) if not and work from home if possible. You may now meet or stay with one other household indoors or outdoors keeping households 2 metres apart. Those living alone are allowed to 'bubble' with one other household (always the same one). When going out, stay alert and keep apart from other people. You must use face coverings on public transport and are advised to in enclosed spaces like shops. Wash your hands thoroughly for 20 seconds as soon as you get home. You must self isolate, get tested and not go out for 14 days if you have symptoms, if anyone in your household or 'bubble' has symptoms or NHS contact tracing instructs you to.

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(Updated from 4 July 2020) Only households in flat blocks may use their block garden areas and all Estate residents may use open Estate areas. Households must keep 2 metres apart and 2 metres away from buildings where others reside. Residents may allow one other household to visit their home and the open Estate areas, so long as households keep 2 metres apart, do not touch the same objects, do not impact use by residents and they may be asked to leave to allow resident use. Residents living alone may 'bubble' with one other household (always the same one) without distancing. There is not room for visitors in block garden areas.


Owner work on the Estate

(Added 26 May 2020, updated 4 July 2020 and planned to be relaxed from 1 August 2020) As restrictions are eased and more businesses are allowed to operate, the Management Company has started receiving requests for the consent that is necessary under the lease to allow alterations to flats. The Directors have investigated and identified policies necessary to comply with the law, Government restrictions and protect other residents regarding coronavirus, who may be clinically very vulnerable and shielding. In addition to the usual conditions of consent for the type of work concerned, additional conditions related to coronavirus will be set for this.

Currently, before being granted consent for any work that requires it, the contractor or person you propose to use will be required to provide a health & safety method statement. This and any professional advice the Management Company may need to take will be at your cost. The statement must set out in sufficient detail how the work will be carried out in a way that:

  • Is lawful and complies with Government guidelines related to coronavirus Covid-19, and
  • Maintains social distancing from residents in the flat and/or uses appropriate personal protective equipment (PPE) at all times, and
  • Preserves the safety of other residents by maintaining social distancing from other residents in the block at all times, including the flat opposite, while using communal areas, corridors and stairs, whether or not using PPE. Estimates of such traffic are required to allow the risk to be assessed. You will understand that your wish to carry out alterations is not a necessary purpose that would justify compromising the safety of others.

The Government has announced plans to pause shielding for the clinically extremely vulnerable from 1 August 2020. If this goes ahead, additional conditions regarding coronavirus Covid-19 would no longer be set from that date and work granted consent could proceed subject to the usual conditions of consent for the type of work concerned.

In view of the potential severity of consequences if these conditions are breached and people are put at risk, the Management Company would not be able to issue warnings if work caused a danger. It would need to instruct its solicitor to act immediately to bring the risk to an end. Under the terms of the property legal agreements, the property owner would be liable for the costs of this. If you carry out work, you must ensure it is lawful, complies with current Government regulations, maintains safety for other people at all times and has any consent required. This also applies to houses, which do not require consent for work.


Warning of scams

Please beware of scammers expoliting coronavirus outbreak to trick people! We have received a warning that scammers are targeting those who are self-isolating because they are vulnerable particularly. There are likely to be different scams, including people offering testing, offering to help if you have not arranged this, selling supposed cures or prevention methods, seeking access to your home (when you are in isolation) or requesting charity donations (if you wish to contribute, please contact a reputable charity like the National Emergencies Trust instead).

They may be in different forms, like callers at the door, delivered leaflets, emails and fake websites. If a scammer visits your home, please call the Police non-emergency number 101 to report this straightaway.


Community volunteering

(Updated 28 March 2020) Wandsworth Council has now also launched a more general comunity volunteering scheme. You can volunteer online on its website. Those needing its support should call 0208 871 6555 or contact them by email. It also offers advice on safety and wellbeing of vulnerable residents through its Voluntary Sector Coordination Service by email.

Some people and households on St Benedicts may need help with tasks such as shopping following Government guidance on coronavirus (Covid-19) that those over 70, pregnant women and those with underlying health conditions should distance themselves socially and whole households of anyone with symptoms must self-isolate. The Government has described this help as 'community volunteering'.

The managing agent, Rendall and Rittner, has published a list of volunteers from St Benedicts and contact details on its online system RRO. This is accessible only to those owning properties or living on the St Benedicts estate. This list cannot be published here on the estate website because that is public. Anyone who lives at St Benedicts who has not already signed up to RRO is encouraged to do so by emailing

Please would volunteers willing for their name and contact details to be published on RRO advise this using the Volunteering Form on St Benedicts Online. If If you cannot submit this form, you can email If she is unavailable, the alternative contact is You may wish to set up a temporary email address for this, with an online service like Microsoft Outlook or Googlemail, rather than publish your usual email address and should consider whether to make your phone number available. Thank you.

Anyone requiring help should log on to RRO, consult this list and contact a volunteer by email or phone (not in person) to see if they can help. For those unable to use online services, you may contact Rendall and Rittner by telephone in the usual way for contact details of a volunteer, but the response may take a few days depending on staff availability and workload.

All arrangements made using these contact details are the responsibility of those requesting help and those providing it. You are strongly advised to take suitable precautions such as keeping at least two metres apart when making deliveries and for the person requesting assistance to pay the shop directly rather than making payment to the volunteer. Neither the Management Company nor Rendall and Rittner can get involved in arrangements nor accept any responsibility for them nor for any consequences arising from them. This service is purely provided to assist those seeking help and volunteers to make contact under the Government suggestion for 'community volunteering'.


Flat block communal area cleaning

From 11th March 2020, the flat block communal area cleaning contractor is wiping all surfaces normally touched with diluted bleach to kill viruses.

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© St Benedicts (Tooting) Management Company Limited - 4 July 2020